Phone: 07543 432832
Email: info@cardiff-roofers.co.uk
Address: Unit A1, Newton Road, Rumney, Cardiff, CF3 2EJ
Emergency contact: 24 hours, 7 days a week
Call directly so the urgency is clear. Avoid climbing onto a wet or damaged roof yourself. If safe to do so, move valuables away from the leak and place a container below drips while waiting for professional advice.
If you have an active roof leak, recent storm damage or loose material that may be unsafe, phone is the best option because it lets you explain the urgency immediately. For planned repairs, maintenance or a replacement roof, the enquiry form is useful because you can send the postcode, roof type and a short description together.
When describing a leak, tell us where you can see it inside and whether it only appears during heavy rain or is now constant. Mention any recent work, chimney problems or overflowing gutters if they are close to the affected area. These details can help narrow down what we need to inspect when we arrive.
Please only take pictures from somewhere safe. Ground-level photos of the front, rear or chimney area can still be useful. There is no need to climb a ladder or walk on the roof for the sake of an enquiry. Wet roofs, damaged tiles and old flat-roof surfaces can be extremely slippery and fragile.
We are based in Cardiff and cover the city as well as a practical surrounding area, including Penarth, Barry, Caerphilly, Newport, Pontypridd, Dinas Powys, Cowbridge, Cwmbran and other nearby towns shown on our Areas Covered page. If your postcode is close to the edge of the normal area, send it anyway and we can confirm whether we can attend.
For a new roof or extensive repair, it helps to think about timing, access and any other work planned around the property. Scaffolding can affect driveways, paths and neighbouring access, and solar panels or extensions can change how the roof is approached. The more we know before a visit, the easier it is to discuss the job properly.
You can call us on 07543 432832, email us, or use the website form. Whichever route you choose, we will need the property location and a clear description before arranging the most appropriate next step.
Send the essentials first. You can also attach up to three roof photos to help us understand the issue.