When you submit a quote or contact form, Cardiff Roofers receives the details you provide so the business can respond to your roofing enquiry. This may include your name, phone number, email address, postcode, property and roof information, message and optional roof photos.
Enquiry information is used to respond, assess the requested roofing work and arrange a quotation or visit where appropriate. It is not intended for sale to third parties.
The form uses server-side validation, a CSRF token, a honeypot field and a basic submission rate limit. Email is sent through the website’s authenticated SMTP account.
Enquiry details may be retained for as long as reasonably needed to respond, prepare or discuss a quotation, keep a record of work requested and deal with any follow-up questions. Information that is no longer needed should not be kept indefinitely simply because it was submitted through the website.
If you attach roof photographs, they are used to help understand the property and the issue you are asking about. Please avoid sending images that contain unnecessary personal information, documents, identification or people who are not relevant to the roofing enquiry.
You can choose not to provide optional information on the form. The required fields are limited to the details needed to identify the enquiry and contact you. If you would prefer not to use the website form, you can contact Cardiff Roofers by telephone or email instead.
The website may use essential cookies or session data required for security and form operation, including protection against forged submissions. These are used to make the enquiry process function safely rather than for advertising profiling. The site may also keep basic technical server logs for security and troubleshooting purposes.
The website hosting provider and email service may process technical information as part of delivering the site and sending enquiries. Those services are used for normal website operation. Cardiff Roofers does not ask customers to submit payment-card details, passwords or other unrelated sensitive information through the roofing enquiry form.
If you notice that a phone number, email address or property detail you sent is wrong, contact the business so the enquiry can be corrected. Accurate contact information is particularly useful for urgent roofing work, where delays can occur if the team cannot reach you or locate the property.
Questions about website enquiry data, or requests relating to information you have submitted, can be sent to info@cardiff-roofers.co.uk. Please include enough information for the business to identify the relevant enquiry without sending unnecessary sensitive details.