Send the essentials first. You can also attach up to three roof photos to help us understand the issue.
A roofing quote is more useful when it starts with the right information. Two leaks that look identical indoors can have completely different causes, and two roofs of the same size can require different access, materials or scaffolding. The form above asks for the basics without expecting you to know technical roofing terms.
Your postcode tells us where the property is and helps confirm coverage. Property and roof type give us a rough idea of what we may be dealing with. Urgency matters because an active leak after a storm is very different from planning a replacement roof for later in the year. Photographs can also be helpful, particularly when they show missing tiles, chimney areas, gutters or damage visible from ground level.
We review the information and use it to decide the sensible next step. Sometimes a short phone conversation is enough to clarify the issue. In other cases, particularly leaks and larger work, the roof needs to be inspected before a reliable price can be given. We avoid giving a confident-sounding figure online when the information is too limited to support it.
Access, roof height, pitch, material, scaffolding, waste removal and the extent of the defect can all affect cost. With replacement work, additional items such as ventilation, leadwork, timber repairs, insulation details and roofline components may also need to be considered. A clear quotation should tell you what is included so you can compare like with like.
If water is coming through now, tiles or ridge pieces have fallen, or part of the roof looks dangerous, please call 07543 432832. Avoid climbing onto the roof yourself, especially in wind or rain. If it is safe to do so, move valuables away from the affected area and keep clear of any ceiling that is bulging with water.
For everything else, the form is the quickest way to give us the information we need. You do not have to know the correct roofing term; simply describe what you have noticed in your own words.